Keypad keys

Supplied components

• P400 Plus payment terminal
• Power supply
• Accessories depending on the connection type, for example an Ethernet dongle
• Privacy shield

Get started

These are the steps to get your new P400 Plus payment terminal up and running. Some steps include a link to more detailed instructions.

1. Inspect the terminal.

2. Open the cover on the back of the terminal, connect the dongle cable, and close the cover.Tighten the cam lock screw on the back cover (if present), to help prevent damage to the cable connector caused by pulling the cable.

3. Turn on the terminal by connecting it to a power source. During startup the display turns on and off a few times.

4. Select Configure network. Then connect the terminal to your network.

5. Select Board the terminal, select your store, and select Confirm. Boarding can take up to 30 minutes.

   If Board the terminal doesn't show, wait until the next synchronization with the Adyen platform (on average three hours) and try again.

6. Test the connection with the Adyen platform.

7. Test the connection with your POS system.

When you have completed these steps, you are ready to process payments!

Inspect the terminal

Because payment terminals process sensitive card data, you must verify that the terminal you received is the correct one, supplied by Adyen, and hasn't been tampered with.