These are the steps to get your new AMS1 payment terminal up and running. Some steps include a link to more detailed instructions.
Turn on the terminal: connect the terminal to a power supply, then press and hold the power button until the display turns on.
Let the battery charge for at least four hours while you continue with the next steps.
On the Welcome screen, select your language.
On the Confirm store screen, assign the terminal to your store by selecting the check mark button. If the store shown is not your store, use the edit button to change it.
If the store screen doesn't show, wait until the next synchronization with the Adyen platform (on average three hours) and try again.
When you have completed these steps, you are ready to process payments!
Because payment terminals process sensitive card data, you must verify that the terminal you received is the correct one, supplied by Adyen, and hasn't been tampered with.
Verify that the box containing the terminal hasn't been opened and that the security seal is intact.
The security seal is a red label with a bar code and a number, stuck across the lid of the box.
If you have access to the Adyen Customer Area, log in and under Point of sale > Orders and returns find the order for your terminal. Then:
Break the security seal, take the terminal out of the box, and verify that the serial number (S/N) on the terminal is the same as the serial number on the box.
Inspect the terminal for tampering. Check for missing seals or screws, additional wires or labels, holes in the device, and anything inserted in or attached to any part of the terminal.
If any of the above checks fails, contact our Support Team immediately.